Question 1

Do I have a free trial?

Accepted Answer

Yes. Everything Athlete adds is free to try for a week, and you can cancel before the trial ends to avoid any charges. The basic functions stay free on mobile for as long as you want them, trial or no trial.

Question 2

Are any tutorials available?

Accepted Answer

Not yet. We're rebuilding them to run on the app's real screens, so you learn by pressing the real controls. The /tutorials page will say as soon as they are live.

Question 3

What do I get for free, and what does Athlete add?

Accepted Answer

Free covers basic training creation on mobile, for as long as you want it. Athlete adds the advanced training methods, in-depth analytics, all trackables, AI performance analytics, and unlimited video storage. It also opens the web app, and two coaching spots.

Question 4

What's the best way to reach support?

Accepted Answer

Email support@trainlogapp.com, or use the contact form. Both reach us.

Question 5

How do I request features?

Accepted Answer

Send suggestions to support@trainlogapp.com. We read every one.

Question 6

How do I get started?

Accepted Answer

Download the app, then create an account with email and password, or log in with Apple or Google. The basic functions are free on mobile, so you can start logging straight away and upgrade to Athlete when you want the premium ones.

Question 7

How do I cancel my subscription?

Accepted Answer

Athlete subscriptions are managed through the Apple App Store (iOS) or Google Play (Android) subscription page.

Question 8

How do I delete my account?

Accepted Answer

In settings, use the 'Delete Account' option. Or submit the contact form with subject 'Account deletion' and we'll do it for you.

Question 9

I deleted my account by mistake — can I restore it?

Accepted Answer

Contact support@trainlogapp.com as soon as you can. The sooner you reach us, the more likely it is we can bring it back.

Question 10

How do I reset my password?

Accepted Answer

In settings, use the 'Reset Password' option.

Question 11

How do I get a refund?

Accepted Answer

Athlete payments are handled by the App Store or Google Play, so refunds go through them. Apple takes refund requests in its support portal, and Google Play has its own refund page. Their policies decide the outcome, not ours.

Question 12

What is the Dashboard?

Accepted Answer

A calendar-based view of completed, ongoing, and upcoming workouts. Tap the Play icon to start a session immediately; the top-right gives access to settings.

Question 13

What's in the Exercise Library?

Accepted Answer

400+ exercises with video demonstrations, primary and secondary muscle groups, and optional metadata like specific muscle groups or stimulus-to-fatigue ratio.

Question 14

Can I create my own exercises?

Accepted Answer

Yes — tap the '+' icon at the bottom right of the library. You can also upload custom video demonstrations.

Question 15

Can I modify public exercises?

Accepted Answer

Yes. Modified exercises are saved as custom versions so the original stays intact.

Question 16

What's the Training section for?

Accepted Answer

Plan training cycles in advance and monitor Macrocycles, Mesocycles, and Microcycles.

Question 17

How do I create a new mesocycle?

Accepted Answer

Tap the plus icon, enter a name, set microcycle length, and choose a start date. Week 1 will appear with the days you specified — rest days are left empty.

Question 18

Which training methods are supported?

Accepted Answer

Twelve methods: Set and Reps, Superset, Alternated Set, Circuit, Ramping, Total Reps, AMRAP, AMRAP Circuit, EMOM, Myoreps, Drop Set, and Unstructured.

Question 19

Are rep and load ranges supported?

Accepted Answer

Yes — rep ranges, load ranges, RPE ranges, and rest time ranges are all supported.

Question 20

Percentages and load drops?

Accepted Answer

Yes. Enter drops by percentage (e.g. 40%) or as a weight reduction (-Kg). For loop bands, indicate assisted resistance with 'aKg'.

Question 21

What about real-time changes during a workout?

Accepted Answer

Yes. You can adjust exercises, blocks or reps during the session — your completed workout will reflect the real-world changes.

Question 22

Can I upload videos of my training?

Accepted Answer

Yes — in the Playthrough section. Great for tracking technique progress.

Question 23

Can I use the app without planning?

Accepted Answer

Yes. Start an empty session via the Playthrough button and add exercises as you go.

Question 24

Metric or imperial?

Accepted Answer

Both. Set globally in settings or switch on the fly when traveling.

Question 25

What does Analytics cover?

Accepted Answer

Sets × Muscle, Sets × Exercise, RMs and Estimated RMs, Muscle Rep Ranges, Exercise Rep Ranges, Effort per Muscle, Effort per Exercise — the full picture of load and intensity.

Question 26

What are Trackables?

Accepted Answer

Bodyweight, body fat %, resting heart rate, sleep, steps, circumferences, skin folds, physique pictures — everything around training that matters.

Question 27

Can I compare physique pictures side by side?

Accepted Answer

Yes — long-press an entry and assign it to the right or left image for direct comparison.

Question 28

What is the web app?

Accepted Answer

TrainLog in the browser, and where coaching happens. Write a client's program, read their sessions as they log them, message them inside the app, and see volume, rep ranges, and effort across everyone you train. It opens soon.

Question 29

Can I use TrainLog in a browser?

Accepted Answer

Yes, on Athlete or Coach. The free tier is mobile only.

Question 30

Can I coach someone without a Coach plan?

Accepted Answer

Athlete includes two coaching spots. The people you take into them stay on the free functions, so the spots suit a training partner or a family member rather than a roster.

Question 31

Does my client need to pay for TrainLog too?

Accepted Answer

Not on a Coach plan. A client you coach there gets the premium functions through your plan, at no cost to them. Athlete's two spots work the other way round: those clients stay on the free functions.

Question 32

How does a client connect to me?

Accepted Answer

They enter your code in the mobile app. From then on they show up in your client list, and the sessions they log land on your screen as they finish them.

Question 33

What does Coach cost?

Accepted Answer

We have not set the price yet. The pricing section will show it as soon as we do.

Frequently asked.

Getting Started

Account

Dashboard & Exercises

Training Programs

Analytics & Trackables

Coaching & the web app